We understand that sometimes things come up that conflict with your cleaning appointment. Cancelling or rescheduling you appointment is never a problem.
However, all cancellations must be made prior to 10:00am the last business day before your scheduled appointment. Therefore, if your appointment is on a Monday, then any cancellations must be made by the Friday prior at 10:00am. Please note, we have no access to voicemails, emails, or any messages after business hours or over the weekend. You will be charged 1/2 of the cost of your cleaning for any late cancellations received as our staff must be paid once the schedule is posted.